Privacy policy.
Privacy Policy for The Dundees Australia:
Effective Date: 14/01/2025
At The Dundees, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in relation to our online booking services. By using our website and booking services, you consent to the practices described in this policy.
Information We Collect: When you make an online booking on our website, we may collect the following types of personal information:
a. Contact Information: Name, email address, phone number, and postal address. b. Booking Details: Date, time, and type of tour package. c. Payment Information: Credit card/debit card details or other payment method details for securing your appointment. d. Health Information (optional): In some cases, we may collect information about your health, such as allergies or medical conditions, to ensure your safety during the tour.
How We Use Your Information: We use the information collected for the following purposes:
a. Booking Services: To process and manage your purchase, send booking confirmations, reminders, and updates. b. Customer Support: To respond to your inquiries, requests, and provide assistance. c. Payment Processing: To process payments for services rendered. d. Safety and Compliance: To ensure the safety and well-being of our clients during the tour, if health information is provided. e. Marketing and Communication: With your consent, we may use your contact information to send promotional offers, newsletters, or updates about our services. You can opt-out of marketing communications at any time.
Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.
Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering our booking services, processing payments, and providing customer support. These service providers are obligated to keep your information secure and are not allowed to use it for other purposes.
Legal Requirements: We may disclose your personal information if required by law or in response to valid legal requests, such as subpoenas, court orders, or government investigations.
Data Retention: We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.
Your Rights: You have the right to access, correct, update, or delete your personal information. If you wish to exercise these rights or have any questions about your data, please contact us using the information provided below.
Changes to this Policy: We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.
Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
info@thedundees.com.au
By using our online booking services, you signify your acceptance of this Privacy Policy. Thank you for trusting us with your personal information, and we assure you of our commitment to safeguarding your privacy.